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Thanks to a complete understanding of the full transaction cycle, the requirements of HIPAA and other regulatory issues, DataServ offers a Document-centricTM Solution designed to meet the document management needs of the Healthcare industry. Our work with clients such as SSM Healthcare, United Seating & Mobility and Washington University School of Medicine gives us the expertise and industry know-how to speak your language.

All documents comprise part of a complete transaction cycle. Take a typical cycle: A patient is admitted, a doctor's order and medical records are retrieved, treatment is provided, an insurance claim is filed, and a remittance is received, possibly creating the need for a secondary claim to be filed.

At each stage of this transaction any number of departments and individuals may require access to and use of some or all of the related documents to perform their duties.

Our currently employed healthcare industry services include:

  • Admitting / Registration Remote Scanning
  • Fax Capture of Doctors' Orders
  • Paperless Scheduling of Patient Visits
  • Explanation of Benefits (EOB) Imaging and Electronic Capture (COLD)
  • Lockbox Integration
  • Paperless Payment Posting
  • Integration with IDX, HBOC, MediTech, or SMS
  • Scanning - On Site or Off-Site
  • Electronically Managed Medical Records
  • In-home Coding
  • Ledger Report Archival
  • Medicare/Medicaid Report Management
  • Secondary Claims Scanning
  • Batch Print Capability
 

Healthcare Results

Working with Washington University's Physician Billing Service, DataServ found that the secondary claims process within the AR cycle took over three man-weeks each month because documents spent weeks in error-prone, manual, paper-based processing. This significantly extended each claim's Days in AR (DAR). By developing a system allowing for the batch print of all secondary claims, DataServ reduced the department's process of generating these claims to three man-days a month. This is just one of a number of DataServ document-centricTM Solutions within the AR cycle at Washington University School of Medicine.

 

To discover how DataServ can streamline your AR transaction cycle to improve profitability, contact us today.

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